Lookup - casestudy

Lookup is a chat-based platform that connects customers to nearby stores with the help of a message.

Lookup pioneers in finding products and services and enable conversational commerce with local businesses. For this, we connect every local store near user with a simple chat platform to communicate, engage and transact.

To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information in this case study. The information in this case study is my own and does not necessarily reflect the views of Lookup.

Market research

Problems

Evaluation

User

Business

My role

User and business task flow



logo

UI Designs

User

Business

Key Learnings

User

Business